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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Dominguez

December 1, 2023

5  out of  5 rating by Nancy Dominguez
"Jennifer es una muchacha muy atenta muy educada estoy satisfecha como ella ha hecho su trabajo"
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Samantha Wesley

November 30, 2023

5  out of  5 rating by Samantha Wesley
"Carol Lavery is wonderful to work with!! She is a joy to work with, professional and her customer services is over the top. I was looking for both auto and home coverage and Carol was able to reduce my auto insurance in half and provide me with a lower rate on my home insurance. I would recommend giving Carol a call if you are shopping around for better rates."
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Angie Davis

November 20, 2023

5  out of  5 rating by Angie Davis
"All I can say is thank you and grateful! They are both professional and personable. They are patient and just overall amazing. I highly recommend you at least give them a call, as you look for quotes. A big THANK YOU to Carol. We appreciate you all!"
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Heather Lopez

August 29, 2023

5  out of  5 rating by Heather Lopez
"I was able to bring my car insurance down from another provider from $263 for just car insurance for 2 people. Now we pay only $121 AND we have renters insurance as well. Carol and Cynthia have been great and super thorough and helpful. This switch will be one for the history books for us. Sorry, Shaq, we now have Jake from StateFarm."
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Stephanie Ostrowsky Taraday

August 29, 2023

5  out of  5 rating by Stephanie Ostrowsky Taraday
"I worked with Kelly who was absolutely amazing! Kelly was patient and professional throughout the process of transitioning to State Farm. State Farm’s rate is amazing compared to what Geico wanted to charge me. I am literally saving 50% each year! I also really like having an assigned agent so I can reach someone directly, rather than going through menu upon menu just to get information or ask a quick question. Definitely use Kelly at State Farm and change auto insurance now!"
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Jay Fox

August 11, 2023

5  out of  5 rating by Jay Fox
"I switched from Geico and saved thousands. This was made possible by the prompt, courteous, and efficient treatment I was given."
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Harrison Negron

August 8, 2023

5  out of  5 rating by Harrison Negron
"Cynthia and her team at State Farm were incredibly helpful when I was selecting a life insurance policy. Cynthia was thorough when explaining each policy and made sure to answer each and every one of my questions. I cannot thank her and her team enough. Out of all the insurance agents I have spoken with, Cynthia is hands down the best!"
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Keith Berkeley

August 8, 2023

1  out of  5 rating by Keith Berkeley
"It’s unfortunate I have to leave this review, when it seems others experience with Cynthia has been positive. Since buying our new car, it has been a problem with Cynthia. First, we asked for a binder and that went fine and well. Well after we purchased the car, Cynthia asked us to verify the vin, which of course we did. She never explained why or for what reason. Fast forward to this week, and my wife finds out she’s no longer insured with Cynthia, and hasn’t been since the beginning of the year. When we called Cynthia to ask about this, she said “she would’ve sent a text in January”. Needless to say, we’ve decided to take our business elsewhere"
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Lauren Dennedy

August 8, 2023

5  out of  5 rating by Lauren Dennedy
"Carol Lavery and Cynthia Michitsch have been incredibly helpful with transferring and settling my policies while moving from out of state. They are kind, helpful, and proactive people who have been helping me from the start. They will help you maximize your coverage at a great, affordable price."
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Lauren Thomas

August 3, 2023

5  out of  5 rating by Lauren Thomas
"I worked with Carol Lavery - she was very responsive, and super easy to work with. I recommend talking to her if you have insurance needs or questions."
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Samuel Carrasquillo

July 26, 2023

5  out of  5 rating by Samuel Carrasquillo
"Excellent customer service. Jennifer was always helpful and professional. Definitely recommend their services."
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Salimshah Noori

July 14, 2023

5  out of  5 rating by Salimshah Noori
"I filled out the online quote, and Kelly reached out to me and explained the quote more in detail with State Farm's safe drive program. She is so exceptional and friendly and I got what I wanted."
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Hung Nguyen

June 28, 2023

5  out of  5 rating by Hung Nguyen
"Filled out an online quote and received a call immediately from Kelly to finish the process of getting insurance. She was very professional, helpful, and was able to answer all my questions and concerns. Overall a very pleasant experience and Kelly is definitely an asset to your organization for sure!"
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shakil tabassum

June 14, 2023

5  out of  5 rating by shakil tabassum
"My recent quest to search for a competitive rates for auto and home insurance was a truly amazing experience. Mrs. Carol Lavery, at Cynthia Michitsch - State Farm Insurance, handled our query of four vehicles, six drivers and a home coverage, from start to end with patience, professionalism, and devotion. I felt easy, saved tons of money, and made a new friend."
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Ali Hassan

June 13, 2023

5  out of  5 rating by Ali Hassan
"Service exceeded the expectations in terms of speed, professionalism and pricing. Thank you Kelly for the 5 stars service level and for putting your customer’s queries high on your agenda"
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Theresa Tran Nguyen

June 11, 2023

5  out of  5 rating by Theresa Tran Nguyen
"Kelly is great and professional"
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Logan Smith

June 9, 2023

5  out of  5 rating by Logan Smith
"Cynthia at State Farm was extraordinarily helpful with finding the best life insurance policy for my fiancé and I. Cynthia was very down to earth. She made the whole process easy and taught us a great deal about how beneficial life insurance is for our future."
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Julie Gray-Roller

May 9, 2023

5  out of  5 rating by Julie Gray-Roller
"I'm very impressed with the helpfulness of your insurance team! Thanks for helping me make the appropriate selections for insuring my vehicle."
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Mukesh Agarwalla

March 18, 2023

5  out of  5 rating by Mukesh Agarwalla
"Very professional, gave all details as expected. Helped me to get best rate possible. Highly recommend."
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January 31, 2023

5  out of  5 rating by Octavia
"After submitting an inquiry online, Carol reached out to me and let’s just say it was like talking to a good friend who’s also an awesome insurance agent. She explained everything extremely well and helped me through every step of the process. As she walked me through the documents she explained the insurance jargon with relatable real life examples which helped me decide what was best. I would highly recommend!!!"
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Detra Knight

January 27, 2023

5  out of  5 rating by Detra Knight
"Great team of Agents! Experienced, professional and friendly. Got my cost to what I needed and could afford."
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Sandra S

January 20, 2023

5  out of  5 rating by Sandra S
"My previous homeowners insurance company tripled my house. I know right- crazy! I found Kelly and she was amazing .saving me and my daughter thousands! Thanks Kelly at the Leesburg office!"
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December 1, 2022

5  out of  5 rating by Asche
"It’s my first time at State Farm, but Jennifer made it super easy for me. She helped me save a lot of money and was very reassuring. She responded very quickly and had the answers to all my questions, very helpful and made me happy to switch over from GEICO!"
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david urias

November 21, 2022

5  out of  5 rating by david urias
"Easy and fast expert advice"
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Vincent Aylor

November 18, 2022

5  out of  5 rating by Vincent Aylor
"Amazing Customer Service and they are experts at their craft. Thank you!"