State Farm® Insurance Agent Cynthia Michitsch

"I’ve been a customer with Carol Lavery at Marathon Insurance Services/State Farm for 3½ years, handling both my homeowners and auto insurance. I have truly enjoyed our business relationship and am consistently impressed with her and her office’s (Cynthia Michitsch) stellar customer service and attention to detail. Whether it’s answering questions, managing policies, or taking care of any needs that arise, Carol and her team always go above and beyond to ensure everything is handled professionally and efficiently. Their genuine care and thoroughness really make a difference. I strongly recommend Carol Lavery and the team at Marathon Insurance Services/State Farm to anyone looking for reliable, responsive, and outstanding insurance service. Five stars without hesitation"

"Cynthia has been great to work with. Very responsive and consistently checking in. She helped me get a much lower rate than my previous insurance company."

"Cynthia was my mother's longtime insurance agent, and now she's mine. During the period that my mom slowed down on her driving, Cynthia helped us make adjustments to benefit my mother. She's easily accessible, patient, and good-natured. She has made us feel like valued customers, and is a wonderful representative of State Farm Insurance!"

"My family moved 3 hours away and still call Kelly when we need her. Reliability you can count on. 10/10!"

"Thank you, Carol, for helping me out with the insurance. You were always quick to respond, patient with my multiple requests, and very supportive throughout the process. I truly appreciate it. Thanks a lot!"

"When it comes to insurance, it comes down to safety and security of everything that matters most to me, but i also want someone i can trust to come through when i need it. There are a lot of insurance companies, and the pricing is competitive. When i was looking for a new insurance company, i turned to Cynthia's State Farm office in Leesburg. And now that i've seen them in action, i feel compelled to write this review, which i rarely ever do. They've taken the action to listen, carefully prepare, and follow through on providing excellent service to meet my needs. This, to me, is what makes the difference when comparing them to others - trust, and dependability. Every instance in which i've needed assistance from Cynthia and her team has been met with a prompt response, and an action to remedy the situation, with professionalism and understanding. I've probably dealt with more than 10 insurance companies, be it through career or personal. Cynthia's team is by far the most competent, organized, and caring."

"Great, in--person service from Carol and good follow up."

"Great experience working with Carol to help us set up our new home and auto insurance. Moving to a new place in Leesburg was stressful, but having local support of people who know and live in the area is a huge benefit! Carol didn't try to over sell us anything, and provided insights into the area that helped us get the right coverage we needed based on our situation. The pratical advice helped us reduce our car insurance by 18% after the first 6 months moving to Statefarm through the Drive Safe & Safe program. Highly recommend working with Carol and their team, if you're quality support, great insurance coverage, and at an affordable prices!"

"Cynthia is very professional, respectful and does excellent customer service as well!!!"

"A new customer to State Farm and worked with Kelly Rajca who was so professional and thorough in assisting me with my new auto and rental policy. Excited to be a State Farm customer."

"Thanks Kelly for all the help"

"Superior service! I highly recommend if you are contemplating changing providers to call this great team of folks first!"

"I had an amazing time working with Carol in regards to getting our condo insurance policy set up. She has great knowledge and will guide you and get all your questions and concerns answered. Amazing customer service as well and is very responsive. I will highly reconmend her."

"I have had the best experience with Cynthia! Prior to switching to Cynthia's agency, my insurance agent was a family member. When he retired, I was nervous to find a new agent because I was used to a "family level" of service. My level of customer care has not changed - and maybe is even better! Cynthia periodically reviews my policies and makes recommendations on ways to save money and better protect my family. I highly recommend Cynthia's agency - they are absolutely the best!"

"I can’t say enough great things about State Farm Insurance. From the very first interaction, their team has been professional, knowledgeable, and genuinely caring. They take the time to explain coverage clearly, answer every question patiently, and make sure you feel confident and protected—not rushed or confused. What really sets State Farm apart is their reliability and customer service. When you need them most, they’re responsive, efficient, and supportive. Carol is a great insurance agent and she takes pride in what she does! 👏👏!!! It truly feels like they have your best interests at heart, which brings real peace of mind.😊 If you’re looking for an insurance company that combines trust, quality coverage, and outstanding service, State Farm is the clear winner. Highly recommended!🚗🚗"

"I enjoy working with Cynthia along with Kelly. Any questions I had Kelly is always there to answer and always follows up with me. They are honest and trust worthy and will continue to do business with them!"

"Such an easy and stress free experience getting renters insurance for my son. Carol checked in after everything was done to ensure my son’s move went ok. Nice to have a friendly company to work with."

"I have been with State Farm for decades. I have lived in different states and worked with different agents. I am really grateful to have found Cynthia Michitsch. She is everything I want in an insurance agent. She genuinely cares about my insurance needs and life circumstances. She responds promptly to any request I make. She is a wealth of information sharing different options State Farm provides for me. She is unfailingly courteous, clear, and helpful. I highly recommend her."

"Made the best decision switching from Allstate to State Farm. Cynthia is very professional and very helpful. I am glad my father recommended her."

"Ms. Michitsch provided Outstanding service from start to finish. She was honest, detail-oriented, and genuinely cared about protecting my home and auto. I felt confident and well-informed every step of the way. Highly trustworthy and professional."

"We have had a great experience with out agent Carol. She is very clear and communicative and makes everything easy to understand."

"I almost have to write this review because of how outstanding Kelly was. She literally went above and beyond for me to get me insured. I was amazed how she was able to help me get everything in good standing. Would 10/10 recommend"

"I had this for couple of years now for all my 3 vehicles and it is going good. They are friendly and respond promptly. Would definitely recommend them."

"Highly recommend. Cynthia is very kind and was a great person to deal with. Having a personal touch made for a stress free transaction."

"Kelly Rajca is always quick to respond and share her expertise. Thank you Kelly!"