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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tun min

April 9, 2025

5  out of  5
rating by tun min
"Cynthia is amazing professional State Farm Agent. She handles my concerns, questions and my benefits even though I didn’t know. Especially people don’t like to read policy documents when you receive, I assure and promise that please call her, you will get all your questions and some benefits that you won’t know. You won’t regret."
We responded:
"Thank you for this five star review, Tun. It's been our pleasure having you with our agency. We are always happy to answer any questions! "
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joseph C

March 30, 2025

5  out of  5
rating by joseph C
"We have been working with Cynthia Michitsch for our insurance needs for a few years now and couldn’t be more satisfied with the experience. Cynthia is extremely knowledgeable, professional, and takes the time to explain everything in detail, ensuring we understand all our options. She is patient, very responsive, and goes above and beyond to make sure we get the best coverage for our needs. We highly recommend Cynthia for anyone looking for reliable and trustworthy insurance services!"
We responded:
"Thank you, Joe. It's been wonderful getting to know you and your family, and help support you all with your insurance needs!"
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Kaleigh Mess

March 27, 2025

5  out of  5
rating by Kaleigh Mess
"Kelly has been amazing helping me as I navigate being on my own car insurance for the first time. 100% recommend her expertise. 😊"
We responded:
"Thank you for this wonderful review, Kaleigh. So happy Kelly has been able to support you with your new car insurance!"
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A Pa

March 27, 2025

5  out of  5
rating by A Pa
"This is a freely offered comment, altho Cynthia did ask me if I would give a review, and maybe she knows I am very talkative, but briefly: Everyone I have dealt with at this State Farm office has been excellent, including and especially, Cynthia. They have taken the worry out of having car insurance and probably other ins., but all I have is car. Also, Cynthia has handled every question, and every special request I have made (with charm and grace and with a straightforward attitude) over the several years I have been with her. And her honest and trustworthy approach is probably why I'm still with her. Thank you, Cynthia."
We responded:
"You are very welcome! Thank you for sticking with us and State Farm. We've enjoyed getting to know you and are happy to support you with your car insurance whether in VA or WV."
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Dylan Stern

March 26, 2025

5  out of  5
rating by Dylan Stern
"Cynthia is not only extremely knowledgeable about insurance, she cares about getting the right coverage to each individual that fits their current needs and willing to help as they evolve over time. Always fast to communicate, and very helpful. Thank you Cynthia!"
We responded:
"You're welcome, Dylan! Thank you for your kind words. It has been my pleasure working with you these last couple of years. Looking forward to many more years to come! "
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J Star

March 19, 2025

5  out of  5
rating by J Star
"Excellent service and all around great person."
We responded:
"Thank you for this wonderful 5 star review!"
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Parvin Nikoukar

February 25, 2025

5  out of  5
rating by Parvin Nikoukar
"Very caring person"
We responded:
"Thank you for this kind, five star review Parvin!"
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Georgette

February 24, 2025

5  out of  5
rating by Georgette
"Quick, responsive, and very knowledgeable. From the very beginning Cynthia has been honest and got me the best rate vs. the previous company that I was with for about 3 years."
We responded:
"Thank you for your kind words, Georgette. It's been our pleasure having you with our State Farm agency. We look forward to supporting you with your insurance needs for many more years to come!"
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Joy Sobel

February 19, 2025

5  out of  5
rating by Joy Sobel
"I have had a great experience thus far with Cynthia and State Farm. We recently added home insurance to our existing auto insurance plan and she was extremely helpful throughout the process. I can always rely on her for clear, efficient communication. I ask a lot of questions and she has been great at finding answers to all of them!"
We responded:
"Thank you for this wonderful review, Joy. Getting your home insurance setup while buying a new home can be tricky. I'm glad I was able to help you navigate the process!"
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Lee Bosso

February 4, 2025

5  out of  5
rating by Lee Bosso
"So far I had a Pleasant and very transparent experience with them and everything turns out as explained I highly recommend them especially for the transparency 👍"
We responded:
"Thank you, Lee for this wonderful review. We strive to ensure that all of our customers understand their insurance coverage, what they're buying and how it will work. Thanks for recognizing our transparency!"
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Jordan Agey

January 31, 2025

5  out of  5
rating by Jordan Agey
"Thanks for the information, it was a pleasure talking with Kelly"
We responded:
"Thank you for the five star review, Jordan."
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Enrique Martinez

January 24, 2025

5  out of  5
rating by Enrique Martinez
"Cynthia is a great agent, she has been very attentive since the first day I applied for my policy. It really shows that she truly cares about her clients and so far she has made my experience with State Farm very pleasant."
We responded:
"Thank you, Enrique. I appreciate your kind words. We are very happy to have you with our State Farm agency!"
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Elizabeth Glascock

January 17, 2025

5  out of  5
rating by Elizabeth Glascock
"Very satisfied and very easy to work with"
We responded:
"Thank you, Elizabeth. We have enjoyed getting to know you and are happy to support you with all of your insurance needs!"
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Ravi Achar

January 17, 2025

5  out of  5
rating by Ravi Achar
"I am satisfied with the service and the competitive insurance rates from your agency. Also, appreciate quick responses from Carol Lavery."
We responded:
"Thank you, Ravi. We appreciate your five star review!"
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Louise Rosenburgh

December 28, 2024

5  out of  5
rating by Louise Rosenburgh
"I've been with Cynthia's agency for 3.5 years. The team's professionalism, knowledge and service have been outstanding!"
We responded:
"Thank you for this wonderful review, Louise. It's been our pleasure to support you with all of your insurance needs since the agency opened!"
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Corinne Hunter

December 6, 2024

5  out of  5
rating by Corinne Hunter
"I was extremely pleased with my experience with Cynthia. She was professional, friendly and very competent. I got the policy I needed with very little hassle at a competitive price."
We responded:
"Thank you for your kind words, Corinne. We are so pleased that we are able to provide you with the insurance you need!"
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D Tran

November 30, 2024

5  out of  5
rating by D Tran
"Thank you Kelly for the information, looking forward to your business in the future."
We responded:
"Thank you for this five star review, Tran. We look forward to working with you for many years to come!"
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Bala Perumbala

November 12, 2024

5  out of  5
rating by Bala Perumbala
"Carol Lavery was exceptionally good with her assistance, and the follow on support. Definitely will call her, when I move towards Purcellville."
We responded:
"Thank you, Bala! Happy that Carol was able to help you get set up. We are here for you when it's time to get all of your insurance needs set in Purcellville!"
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Anthony Gilbert

November 3, 2024

5  out of  5
rating by Anthony Gilbert
"Excelent service with high professionalism. I was provided with alternative quotes with suggestions and full explanation to choose from. Enjoyed customer care and attention to details."
We responded:
"Thank you, Tony! We so appreciate your business and am happy to provide you with the best insurance for your needs."
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Robert Meinhold

October 28, 2024

5  out of  5
rating by Robert Meinhold
"Great customer service!!"
We responded:
"Thank you for this 5 star review, Bob. So happy we could support you with your move to Virginia!"
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Abdelaziz Benighmour

October 18, 2024

5  out of  5
rating by Abdelaziz Benighmour
"Good company great customer service and competitive pricing. Nice agents especially Miss Carol She helped me find what i need with all patience and efficiency Thank you Carol looking forward to work together"
We responded:
"Thank you for this wonderful review, Abdelaziz! Patience and efficiency are Carol's middle names! :) We appreciate your kind words and likewise look forward to working with you for many years to come."
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Vivek Upadhyaya

October 8, 2024

5  out of  5
rating by Vivek Upadhyaya
"Great team and prompt responses. Both Cynthia and Kelly were great and followed up promptly and often as needed. I would whole heartedly recommend this team."
We responded:
"Thank you, Vivek! We are very pleased that we could both support you in getting all of your insurance needs covered."
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Elmira Ismailova

October 3, 2024

5  out of  5
rating by Elmira Ismailova
"My agent Carol gave me the best quote on our two properties and cars. She is very helpful and professional. Thank you!"
We responded:
"Thank you, Elmira for this wonderful review! Whether its home, rental or auto insurance - we've got you covered. So happy Carol was able to help you!!"
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Bill Naldrett

October 2, 2024

5  out of  5
rating by Bill Naldrett
"Just changed my insurance from USAA to State Farm and I had the very pleasure of dealing with Ms. Kelly Rajca. She was very helpful in listening to what I had to say and my needs. If I could I'd give her a 10 star rating. Job well done Ms. Rajca!!"
We responded:
"Thank you for this 10 star review, Bill!! I'm glad Kelly was able to take care of all of your insurance needs. We are happy to have you join us at State Farm!"
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Nithin Vijayakumar

October 1, 2024

5  out of  5
rating by Nithin Vijayakumar
"I worked with Cynthia to sort out my insurance, and I couldn’t be happier. She really listened to what I needed and explained everything clearly without any of the usual confusion. What stood out was how responsive and patient she was, always quick to answer my questions. Very seamless with no hassles or delay - would recommend again!"
We responded:
"Thank you for this very thoughtful review, Nithin. It's been my pleasure to help you get set up with your new insurance policies. Looking forward to working together for many years to come!"